Last Updated: 15-05-2024
Thank you for connecting with Dr.A Sajidas. We appreciate your business. Before making a purchase, please carefully read and understand our No Return/Refund Policy outlined here below:
1. All Sales are Final:
All sales made through our website are final. We do not accept returns or exchanges unless the product received is found to be defective or damaged. Please ensure receipt of your order intact and / or contact us immediately if you notice any issues.
2. Defective or Damaged Items:
If you receive a defective or damaged product, please notify us within two hours of receiving your order. To initiate a return of a defective or damaged item, please contact our customer service at drsajidas@gmail.com with detailed information and supporting images.
3. No Cancellations or Modifications:
Once an order is placed, it cannot be canceled or modified. Please review the order carefully before confirming your purchase.
4. Refunds (if applicable):
If your return is approved for a defective or damaged item, we will initiate a refund to your original payment method. Please allow a processing time of 15-20 working days for the refund to be credited.
5. Shipping Costs:
Shipping costs are non-refundable. If a refund is approved, the cost of return shipment will be at the customer’s expenses.
6. Late or Missing Refunds:
If you haven’t received a refund within the specified time frame, please check your bank account or contact your credit card company. If the issue persists, reach out to us at drsajidas@gmail.com.
7. Contact Information:
For any enquiries or doubts regarding our No Return/Refund policy, please contact us at drsajidas@gmail.com.
8. Changes to this Policy:
We reserve the right to modify or update this No Return/Refund Policy at any time without prior notice.
By completing a purchase on our website, you acknowledge and agree to abide by the terms & conditions outlined in this No Return/Refund Policy.
Dr.A Sajidas
BIOTECH TOWERS,
PB No.520, M.P Appan Road, Vazhuthacaud, Thycaud Post , Thiruvananthapuram.
PIN – 695014, Kerala, India.
For any assistance, User can contact +91 944 779 2179 or you can write on drsajidas@gmail.com